Subject: about LED TV
My Name: Mukesh Marathe
My City: surat
My Complaint Against: LG Electronics Ltd.
Complaint Category: Electronics Appliances
Claim Amount (Approx.):
My Complaint Description:
I have purchase television from Croma , GhodDood road branch, Surat. as on 30-06-2013 by finance of BAJAJ finance loan amt is 35545/- and the other amt is paid by cash 15500/-. I just have problem with this product that it is not working properly i thought that the product from LG was defective because that every two months there creates a problem before 2 months tv was dead and service staff charged me for replacement of mother Bord rs 3983/- for , and now the television is dead and the servicemen is demanding 25000/- for the change of pannel, I just wanted to know that the LG product is that defaulted that not work for 2 yrs? Its only 21 months done for purchase the tv and its dead in twice.
I was send mail to LG electronics Ltd. on 09th March 2016 they only replyed that their service centre will contact me but nobody contact me, Again I was remind them on 26th March 2016 but still nobody replyed me.
Please solve my problem and do the need full to me. And please suggest me what I can do ? Please Please