Make My Trip Complaint – Not Getting Refund On Can

Subject: Not getting refund on can
My Name: Kishor Dave
My City: Vadodara
My State: Gujarat
My Complaint Against: Make My Trip
Complaint Category: Tours & Travels
Claim Amount (Approx.): 38312
My Complaint Description:
I booked ticket through makemytrip and cancelled in few hours. Lufthansa has 24 hour cancellation policy and they are saying they did not charge us for cancellation. Makemytrip is saying it is Lufthansa who charged us. I understand non-refundable service fee but we should get back airline charges.
Passenger Name
Airline Fare Conv. Fee Others*
Total Price
1. Daxa Dave
110663 749 0
111412

Cancellation Charges
(-) 18407 (-) 749 (-) 0
(-) 19156

MMT Service Fee
– – –
(-) 649
2. Kishorkumar Dave
110663 749 0
111412

Cancellation Charges
(-) 18407 (-) 749 (-) 0
(-) 19156

MMT Service Fee
– – –
(-) 649

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