Makemytrip Complaint – Refund

Subject: refund
My Name: chetan parajiya
My City: ahmedabad
My Complaint Against: Makemytrip
Complaint Category: Tours & Travels
Claim Amount (Approx.): 6000
My Complaint Description:
This is to confirm that we have received cancellation request for MakeMyTrip Booking ID NF7901356281304. Since request is for special claim with reason " Ticket Directly Cancelled with Airline " so same is getting verified with airline.

this is a conformation of the makemytrip for the refund because the flight was cancel by airline still make my trip not given a refund and its take 2 months

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One thought on “Makemytrip Complaint – Refund

  1. Dear Parajiya,

    Greetings from Make My Trip!!

    We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that for claiming refund from the airlines we would be requiring below mentioned documents to be furnished to us:

    • Stamped documents from the airlines side as they would be stamping the e-ticket along with a signature stating full refund be given.
    • Scan government id proof of the passenger’s.
    • Authorisation letter – Under this you have to provide us handwritten letter duly signed by the passenger authorising make my trip to claim refund on behalf of his booking. You need to mention the airlines ticket number while forming this letter which is 098-9388545668.

    Do note until and unless we do not receive above mentioned documents we will not be able to claim refund from the airlines on behalf of your booking. We have forwarded you an email too hence requesting you to kindly revert on the same asap.

    We thank you for contacting us. Assuring you best of our services.

    Team-MakeMyTrip Care

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