Subject: Faulty mobile.
My Name: Unagar pradip
My City: Rajkot
My Complaint Against: Micromax
Complaint Category: Mobile Companies
Claim Amount (Approx.):
My Complaint Description:
Today till date i not received my mobile phone. My mobile submitted at shree ram mobile rajkot date of 08-07-2016.
My mobile 3rd time send to micromax company for repairing. As per below days :
1st time – 10-07-2016
2nd time – 25-07-2016
3rd time – 02-08-2016
And this dates all times mobile send from service center to company without handover me.
1st Job sheet No : W010204-0716-24279369W010204-0716-24279369 – This job sheet automatically closed by service center without mobile handover to me. And not a inform to me for my job sheet do the close.
2nd job sheet no : W010204-0716-24589056 – After some days received call from customer care and talk to about 1st job sheet closed by service center and not a inform me than he give me solution your mobile not seen in system so you open new job sheet from service center. After we taken action.
Please replace mobile phone . This mobile is totally faulty piece. And within 01 month all over three times mobile phone send for repairing in service center to company. But after that it does not repaired before 3rd time repairing.
I am waiting for your positive replay. As soon as possible. Please do not wasted my time. Give a replacement.