MICROMAX Complaint – Harresment Caused By Service Centres

Subject: Harresment caused by service centres
My City: Kolkata
My Complaint Against: MICROMAX
Complaint Category: Mobile Companies
Claim Amount (Approx.): 5000
My Complaint Description:
My micromax handset 'Canvas HD A116' became non function after warranty period,for which i submitted it to the authorised service centre at 115/1,Block G,1st floor,New Alipore,Kol-53 on the last week of July under Receipt No.2286.They said it was a touch problem and they will repair it for Rs.2100/- and will give it back within 7 days.After passing of 7 days I called them to check the status but they said its still under repair.I called every week but they said the same.After more than 1 month they called me to collect it.When i got there to my surprise i got a non-repaired and a side broken of my mobile phone.They refused to take of the credit of breaking it.After a lot argument they agreed to repair it and admitted the mobile back.Since then I call them at frequent intervals and they tell me its still not done.Now its more than 2 and a half months i am living without the mobile.I even called today to hear the same.This particular service centre plays tricks with the customers.They replaces parts of one mobile for another to their profit.I even think they have replaced my mother board for a faulty one.Please sir I request u to look into the matter and help me get back my mobile repaired.They harass people like they are the bosses of the company,and whenever i call to say that i want my mobile back and my advance money,they says that they have repaired many things which were faulty like camera,power switch(they were not) and tries to threat me saying they will took of those good parts and replace them with faulty ones.Please Sir,its my earnest request to look into this matter and take action against this service centre and pay back my harresment.

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