Subject: Replacement of Micromax Mobile A82(B)
My Name: Rakeshbhai
My City: Vadodara
My Complaint Against: Micromax
Complaint Category: Mobile Companies
Claim Amount (Approx.): 6000
My Complaint Description:
I have purchased micromax cell phone on dated 09-jul-2015. After purchasing the mobile, there is a one problem regarding the battery, After full charging my mobile, it works for only 15 tp 20 mins. So I had submited the phone in authorised service center on 12-Jan-2016 located at SB-7 Vraj siddhi tower, Raj Mahal Road, Vadodara, Gujarat. I had also talked with customer care (18605008286) and they told me that you will get the new phone and I have the audio recording of customer care talk. Customer executive told me that if part will not available then they will replace my mobile with new one. But still date, there is no response from the service center. I have many time registered my complain in micromax. But did not get any response or call. I did not get my phone back. My mobile details are as below.
Micromax Mobile A82(B)
Mobile Purchase Date : 09-Jul-2015
Jobsheet date : 12-01-2016
Jobsheet No : W010408-0116-21309286
Service Center Address :
SB-7 Vraj siddhi tower,
Raj Mahal Road,
Request you to resolve this issue and get back my mobile phone with new one.
Waiting for your reply.