Microsoft Complaint – Charging For Repair Under Warranty Period

Subject: Charging for repair under warranty Period
My Name: Pushan Das
My City: Kolkata
My Complaint Against: Microsoft
Complaint Category: Handset Compalints
Claim Amount (Approx.): 15000
My Complaint Description:
Respected Sir,
My self Pushan Das form 1/10 West Putiary,Banerjee Para Road Kolkata:-700041. I bought A Microsoft Lumia 640Xl on 20/05/15 hence my phone is under warranty.But tomorrow My Phone's Screen is been broken which is made by Corning Gorila glass 3 as mentioned by the company Microsoft.Now Microsoft denying to replace it.the charging me rs 9000/- to replace it.They Told me " manus k fele dile venge jacche glass to vangbei". But Actually Corning gorilla glass 3 not a brittle material. It is more is not only chemically strengthened its atomic configuration s formulated so that the glass is is more durable & damage resistant even.Original Corning Gorila glass Passes Four to five test in Microsoft not using original product.sir please take some needful action.
Thank you.
Pushan das
Civil Engineer

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