MOBIKWIK Complaint – Not Refunding My Money

Subject: Not refunding my money
My Name: Chirag J Upadhyay
My City: Dwarka
My Complaint Against: MOBIKWIK
Complaint Category: Others
Claim Amount (Approx.): 665. 59
My Complaint Description:
I have purchased on eBay through Mobikwik wallet on 18-may 2016 of Rs 665.69/- transaction ID smbk4488448778 but due to cancel of my order eBay has refunded my money on 27-may 2016 with same refund ID smbk4488448778 but Mobikwik is not adding money to my wallet.
Many times I have called & written to Mobikwik customer care ticket id #5037037 but they are not responding and giving one answer ^wait for 48 hrs^ and no solution till now.
Please help me & Thanks

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