Yu Play Mobile Complaint – About Yu Play Mobile Service

Subject: About Yu play Mobile Service
My Name: Kalpesh Lukhi
My City: Bhavnagar
My Complaint Against: Yu Play Mobile
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 9000
My Complaint Description:
dear sir/ma'am,
i have registered complain regarding my Yu play device YU Yureka. it is not working properly and on display glass is broken condition there complain registered on 5th of december and company policy say that customer will received withn 15 days but today is 11 of Fab 2016 till today i have not received any replacement from Yu Play Mobile.
i have been send too many mail and calls to Yu play but they are not responding well.
each and every time they are extending days.
and not giving proper response again of my complain.

i have already mention i will go for consumer forum if you will not give replacement but they are not taking it serious and ignored it.
and i have ask for mailing address of company they are not providing to me.
now i need help of consumer forum please help me.

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