Subject: harrasement by spice
My Name: naresh kumar
My City: pathankot
My Complaint Against: spice mobile
Complaint Category: Mobile Companies
Claim Amount (Approx.): 20000/-
My Complaint Description:
i give my mobile for repairing at spice service centre pathankot on dated 15/07/2015.
as guided me by spice customer care. after discussion by me.
service centre of pathankot namely shri ram commiunication assured me to give back the mobile
with in 10 days after repairing.
on 28th july the feedback is, they said the mobile is at company lab. chandigarh.
aprox 20 time discussed to customer care spice the feedback is ur mobile is repared and you collect it from service centre.pathankot.
as i recorded each conversation.
at service centre they rudly behaved and say that the mobile is at spice chandigarh lab.
aproximately more then 25 visits at service centre at pathankot no result found.
as i m a businessman have got very huge loss in terms of time , mobile and money and all my contact nos.
pls help me to resolve this issue leaglly.
as per doc attached recipt of my mobile at service centre pathankot
my contact no is wrongly entered on recipt by them pls contact if required on mob no 9814391851.
h.no 67, mir pur colony
pls listen audio evidence of conversation between spice cust care and service centre they both blame to each other i dont know where is my mobile at present whether in service centre or spice lab. also i doubt that they theft parts from my mobile.
pls help me.
my spice request no is 19100204F70038 and my mob no is 9814391851