Subject: spice 509 mobile problem
My Name: Anil Singh
My Contact Email ID: [email protected]
My City: mumbai
My Complaint Against: spice mobile
Complaint Category: Handset Compalints
Claim Amount (Approx.): 6110
My Complaint Description:
Spice Online Retail Pvt. Ltd. C/O,PIBCO LIMITED,Basement,Punjsons 2, Kalkaji Industrial Area New Delhi-110019 Contact No.- 0120-2479977 TIN NO. 07250399732
Anil Singh Invoice No: DLBC14029 12/94 unnat nagar m.g road goregaon west Date: Oct 15, 2014 Order ID: 848953 PaisaPayld: 37612189370 Sales Rec 18870 Number:
Mumbai,MH 400062 Phone : 9769300343
Order Date: Courier: AWB No: AWB Date:
Oct 15, 2014 Ebay-Bluedart null Oct 15, 2014
SI. No. Description Quantity Rate (Rs) Amount (Rs) 848953 Spice Stellar 509 (White) IMEI No. 911319501279642 CST 5.0% 290.95 Total Rs. 6,110.00 Amount in Words: JRs. Six Thousand One Hundred Ten and Zero paise E & 0.E
Goods once sold will not be taken back. All disputes subject to Delhi Jurisdiction. This is a Computer generated Invoice.
spice mobile problem
With reference to above I've purchased Spice mobile on 15/10/15, after 20 days my mobile was hanged and submitted to service center in Borivali (W). They have solved the problem, again after 45 days speaker was not working, submitted to same service center and solved. Few months later on (30th Apr. 15) display lining problem occurred, submitted to same service center and received back on 18-05-15. I was not satisfied and submitted next day on 19-05-15, but till today not received it. After handed over to service center they informed me that call after one week. Later I've called them every week but not received any satisfactory answer or Mobile phone till today. I've spoken with their junior and seniors executives but got reply "it'll take one week".
After 45 days left but neither company nor service center are giving me solution for this problem. You can understand the importance of mobile usage in everyone's life today. I am completely disappointed for the after sales service from Spice mobile company. I need your help in this matter.
Please look in this matter and do the needful.
Note: Service center contact no. as below:
Gadget Service Center