Subject: service issue
My Name: rahul shah
My City: ahmedabad
My Complaint Against: apple mobile
Complaint Category: Mobile Companies
Claim Amount (Approx.): 50000
My Complaint Description:
i have submitted my ihone 6 gold to iphone service center for screen repair on 17/12/2015 but till date we are not received the same. The handset was covered under insurance (The new India assurance co. ). The company has already received the approval from the insurance company to replace the handset. But even today, the company Apple is asking for another 10 days to give the new hand set.
I am not interested in taking the hand set now and i need my money back as i have already purchased new mobile unit. In this day of communication age, no one can work with out phone for more then one month. I have already suffered a loss of 100000 rs. due to non availability of the handset. Kindly do the needful.
Last, i never expected this kind of after sales service from the company like Apple.