Idea Mobile Complaint – Wrong Bill

Subject: wrong bill
My Name: Dattatray laxman pawar
My City: Mumbai maharashtra
My Complaint Against: idea mobile
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.):
My Complaint Description:
Sir I am idea cellular postpaid user mobile no9870018182,as per company ad I get 3g datapack which is charge only of rs 100, only but company send me extra amt of rs 436, when I complain to idea customer care there are different answers from executive. I also written to company mail I'd .they reply me that overseas charges. Sir I denied that I never use more than 300mb as per plan,but company ask to pay it because of company proration policy which many customers don't know about and idea making them target for wrong selling, sir I request you to help me and all customers from company

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6 thoughts on “Idea Mobile Complaint – Wrong Bill

  1. Dear Customer,

    We regret the trouble with your Idea mobile bill. We’ll contact u soon with assistance. You can also call 198 from your Idea mobile for further assistance.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Dear Customer,

    We wish to affirm that your concern has been acknowledged and your complaint for billing dispute has been initiated by us; under reference number C1-51696042413 and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

    • sir i already speak wth custmorcare more than 5 time but they cant reverse my disput amt. also ask me take new plan.sir pls solve my problem first then do your marketing.regards dattatray pawar 9870018182

  3. Dear Customer,

    As per your telecon with our customer service associate on 12th Oct 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

    • Sir as per idea comitment today last date for reply me from idea of my complain which register on 198 dated 16/10/2015.but when i call 198 today response that complain has been cancle, how? sir need anser from idea ., why idea activeted my 2g plan without any intimation, sir give me details of my any request from my side of active plan.i paid total bill today because of my number importans,but still its wrong bill ,& idea is responcible for that matter.

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