Subject: Faulty Food processor
My Name: ASIT DESAI
My City: Mumbai
My Complaint Against: Morphy Richards India Limited
Complaint Category: Manufactgurers & Dealers
Claim Amount (Approx.): 12000/-
My Complaint Description:
I have purchased your product namely ICON dlx food processor from retailer M/s. Kohinoor Lifestyle, Kandivali (W) Mumbai 400067 on 24.01.2016 within 20 days the food processor failed! On registering complain to customer care, your representative have visited my place to check the food processor. He found that the operating rotary switch is failed which he will replace in a couple of day.
In spite of my regular follow up with your Borivali (Mumbai) based service centre, it is not replaced till date! and we are left stranded without machine for our day to day food preparation.