Subject: defective mobile
My Name: kamal christie
My City: Ahmedabad
My Complaint Against: Motorola Company (AMAZONE.IN)PURCHASE
Complaint Category: Mobile Companies
Claim Amount (Approx.): 14999
My Complaint Description:
It was committed by your repair team that my device will be ready on 4 oct 2016 which is lying at local service center in ahmedabad since 03 sep 2016 vide work order No. BPR/MG/16/00461 and 00512.
Just now I have called service center to know the status of my device and i was informed that still spare part is not dispatched by the motorola.
Just now I recd a call from your repair team rep. MR.ARVIND and now he is giving new date of 10 oct 2016 to repair my device. This is really disgusting and not acceptable at all.
Now just for you information… i am demanding a faulty device is to be replaced with device through this mail and if not replaced this matter will be taken to judicial court for doing fraud with me. Pls.also note that all expenses incurred by me towards legal suite will be beared by you and will be refunded to me.
I am no more interested in the faulty device now.
Thanks for providing horrible service and poor qualitygood to me.