Subject: MOTO G3 REFUND OR REPLACEMENT
My Name: Swapnil Patil
My City: Pune
My Complaint Against: Motorola
Complaint Category: Handset Compalints
Claim Amount (Approx.): 10000
My Complaint Description:
Another day of frustration, unhappiness, annoyance…
After a delay of 42 days from Motorola service center, I finally received my Mobile on September 08, 2016, however I regret to inform you that the shabby service didn't spare my mobile too.
Post just using the repaired mobile for 15 days I have again encountered the similar problem and that too much bigger one.
Now my mobile is completely DEAD and its unable to switch ON regardless my several attempts failing flat.
So is this a quality of the service center?
Have they repaired my mobile neatly?
Product: XT1550 – Moto G 3rd generation
Repaired Mobile handset received on: September 08, 2016
No. of days for repairing: 42 days (Handset submitted on July 26, 2016; received on September 08, 2016)
Handset DEAD: September 25, 2016
I have lost complete faith in you guys & don't want you to provide my handset again for repairing.
Kindly help me out in either getting refund of purchased price or replacement with new phone.
Let me know..