MOTOROLA Complaint – Issue Unsolved After More Than 3 Weeks.

Subject: Issue unsolved after more than 3 weeks.
My Name: Jay Patel
My City: Ahmedabad
My Complaint Against: MOTOROLA
Complaint Category: Mobile Companies
Claim Amount (Approx.): 20000
My Complaint Description:
Really disappointed with service.
I faced some issue in my device Moto E 2ed Gen. At the time putting it to service station on 12th January, I was informed that it will take a week to get it repaired as part that needs to be replaced was not available. And it’s been more than 3 weeks and the status is still the same. I have made several complains to Motorola customer care, I have been told that my complaint is escalated to concern department and will revert within 24 hrs. Its been 6 days and haven’t get any revert on that too.
Complain ref. no. 160204017849

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