Complaint – Defective And Wrong Product Delivered

Subject: Defective and wrong product delivered
My Name: Tania
My City: Kolkata
My Complaint Against:
Complaint Category: Others
Claim Amount (Approx.): 659
My Complaint Description:
I bought a mi power bank and sony headphone from where they send me a broken mi powerbank and a broken bose headphone. When i call the customer care they dont behave properly n send me a mail that they can not return my money nor replace my product. I complained to consumer forum docket number 38625. Then they just send me a mi powerbank which is again come to me as broken product. Kindly help me.

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