Naaptol Complaint – Amount Not Refund

Subject: Amount not refund
My Name: Suman Mudaliar
My City: Ulhasnagar
My Complaint Against: Naaptol
Complaint Category: Others
Claim Amount (Approx.): 1398
My Complaint Description:
Respected officers,

The compliant on Naaptol online business, i have ordered a product called Artificial jewelry through Naaptol on 27th Aug 2016 costing Rs. 1398/- which includes Rs. 999/- the product cost and Rs. 399/- delivery charges, the same was received on 4th Sept 2016, cash on delivery, with damage pieces and on the same day i informed that i want cancel this product and i need my money back. They replied saying you will receive a call in next 48 hrs regarding the same from our senior. But there was no call from them, i tried calling every alternative day whereas the answer was same, you will receive a call in next 48 hrs, till today i.e 13th Sept 2016, not received a single call from them and neither my money have credited to me. And today they not even bothered to talk to the customer. Hope this is will be considered and get my money return.

Best Regards,
Suman Mudaliar

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