Subject: Payment accepted and connection not provided. And deny to talk as well
My Name: Vrajesh dhorajiya
My City: Surat
My Complaint Against: Navrang Internet Service Pvt. LTD
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 14250
My Complaint Description:
I have booked and paid on 17th march for broadband internet service.
The sales person has committed to provide connection within 7 days.
There is 2 connection was taken at a time one by me and one by my neighbors, neighbors connection was done on 21st march as because they have taken higher plan as per navrang pvt. Ltd person said.
I am calling technical person of that company from 21st march but he not picking up my call, and when i call to care they are saying to call technical person.
I have also complained in care for technical person not pickingup my calls. Than also still he is not picking my call.
And from care they are saying that tomorrow your connection will be made but their tomorrow never comes still today.
And today they are calling that sir doent wants to talk you.
Please help me what i have to do??
I am from middle class family and trying to start business and at the very starting point they are doing such things please help me as soon as possible.