Tikona Digital Networks Complaint – Internet Connectivity Issue

Subject: Internet connectivity issue
My Name: HARDIK
My City: Rajkot
My Complaint Against: Tikona Digital Networks
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 10000
My Complaint Description:
From last few months i am facing issue with my internet connectivity. My internet service provider is TIKONA DIGITAL NETWORKS. I complaint to their helpline but after everyvfew days i have to face same problem and when the internet connection is available they are not providing speed according to my plan… i payed to them every month on time… after complaining them about this issue and asked for weiver amount they just give me approx 94 Rs. For 3 to 4 month for complaining to them on phone line i have to spend more money because of toll free number is not providing technical support most of the time…. after every few days i have to complaint to them and when i asked to talk with any senior executive they keep me waiting around 45 minutes that is too much….so i have to spend time as well as money but they not give any satisfactorily solution….

Share and inform others about this:

3 thoughts on “Tikona Digital Networks Complaint – Internet Connectivity Issue

  1. Dear Hardik,
    Greetings from Tikona.
    We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJA0688 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on tikonacare@tikona.in
    Regards,
    Tikona Care

  2. Dear Hardik,
    This is a gentle reminder to follow-up on your concern listed on Jan 01, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on tikonacare@tikona.in mentioning your assigned reference number TIKJA0688 in the subject line.
    Regards,
    Tikona Care

  3. Dear Hardik,

    Gentle reminder # 2

    We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum – forum.tikona.in by mentioning the reference number in the subject line.

    Regards,
    Tikona Care

Leave a Reply

Your email address will not be published. Required fields are marked *


*