Olacabs Complaint – Extra Charge… 500Rs

Subject: extra charge… 500Rs
My Name: joyanta roy
My City: kolkata
My Complaint Against: Olacabs
Complaint Category: Tours & Travels
Claim Amount (Approx.): 500
My Complaint Description:
last night 10.18 pm, l travel Howrah Bridge to mohan girls high school. distrans 12 km. but ola mini cab charge 39.37 km… how it possible. and travel time 28.08 minutes. How it possible in kolkata road travell 39.37 km.with in 28.08 minutes? and show bill 812 Rs.. and coupon was 300 Rs. and l paid 512 Rs.
l hope to get justice.
l give details… and give full mail from olacabs.

INVOICE NO.148851155
17 Nov, 2015
OLA Joyanta Roy
Thanks for using Olacabs
TOTAL FARE
₹512
TOTAL DISTANCE: 39.37 km
TOTAL RIDE TIME : 28.08 min
OLA MONEY DEDUCTED
0
CASH PAID
512
FARE BREAKUP
First 4 km: ₹99.0
Rate for 35.37 km: ₹318.33
Free ride time (10 min) ₹0.0
Ride time charge for 18.08 min: ₹18.08
Peak Pricing charge (1.8x) ₹348.33
Discount -₹300.0
Total tax ₹28.06
TAX BREAKUP
Service Tax ₹27.09
Swachh Bharat cess ₹0.97
(Taxes added to your total fare)
BOOKING DETAILS
Service type Kolkata, Cab, Mini
Booking Date 17 Nov, 2015, 10:06 pm
Pickup Date 17 Nov, 2015, 10:18 pm
Booking Email id i.joyanta.roy@gmail.com
If you didn't make this booking, Report Abuse
Minimum bill of ₹99 for the first 4 km and ₹9/km thereafter. Ride time at ₹1.0 per min after first 10 min, includes waiting time during the trip.
Additional service tax is applicable on your fare. Total fare includes this additional service tax. Toll and parking charges are extra.
We levy Peak Pricing charges when the demand is high, so that we can make more cabs available to you and continue to serve you efficiently.
For queries or complaints, please visit our Support page
This is an electronically generated invoice and does not require signature. All terms and conditions are as given on www.olacabs.com.
A Wing’ Sunteck Centre, 37-40 Subhash Road, Off. Western Express Highway, Vile Parle (East), Mumbai – 400057
Service Tax # AAJCA1389GSD001, Service Tax Category Cab Operator, PAN No. AAJCA1389G,​​ CIN:U72900MH2010PTC240894​
Tel: +91 22 3355 3355, Fax: 022 30947974 www.olacabs.com
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