Oneassist Complaint – False Promises

Subject: False promises
My Name: Maulika
My City: Vadodara
My Complaint Against: Oneassist
Complaint Category: Insurance Companies
Claim Amount (Approx.): 500000
My Complaint Description:
I have an insurece with oneassist company for my iphone 6s and they said everything is coverd by the company. I have broke my screen and i claimed for the same and they said i will be getting handset pickup within 3 or 4 working days after completing the security check of my documets. I got email and text saying that i am all good for the claim and i will be getting phone pickup by the company and nobody showed up for 10 days then i called almost for 25-30 times just for the pick up of my phone and eveytime i call they are giving me false promises and everytime all the executives gives me different excuses and they are giving me different false rules and protocols. Now i am waiting for curtesy handset as they promised me to provide within 7 days and now today i called and they are saying thay i need to wait for 10 days for the curtesy handset. I am really tired of this company and their false promises. Worst they can do is everytime i call and ask them to transfer my phone to any managment profesional they are dropping my phone and never calls me back. I am requesting you guys to help me to teach this company a lession and i dont want that someone else go woth this company for any kind of insurence.

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