OneAssist Consumer Solutions Private Limited Complaint – Not Give Me Replacement Letter

Subject: Not Give Me Replacement Letter
My Name: Parth Godhani
My City: Surat
My Complaint Against: OneAssist Consumer Solutions Private Limited
Complaint Category: Insurance Companies
Claim Amount (Approx.): 24980
My Complaint Description:
Please sir resolve my problem and give me replacement letter last 10 month they are not give me replacement letter and that proof is also avalible

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2 thoughts on “OneAssist Consumer Solutions Private Limited Complaint – Not Give Me Replacement Letter

  1. Dear Mr. Arvind,
    Greetings from OneAssist…!

    We are working on your case and as per the confirmation from the service center the replacement letter will be send to your email id within maximum of 5 working days. We will keep you complainted on any development in your case. Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

    Regards,
    Team OneAssist

  2. Hello friends and well wishers,

    Please take my words very carefully and casuiosly towards the company called ONEASSIST solution private limited.

    My mobile was given to pass a genuine clame of screen crack and without any consideration,they fooled me that,you wont claim insurance because you have broken your screen purposly.

    Please do not take mobile insurance from this compay as they will never pass your claim and will prove that its your fault.
    On top of that,
    My mobile is with them since 2 months now and still waiting to recieve my mobile damaged,I have spend more then 150rs of phone bills and 200 emails to check and give my mobile back but there is no answer and everybody on customer care is fooling you around with different excusees.

    PLEASE PLEASE NEVER BUY MOBILE INSURANCE FROM IS FAKE COMPANY AS THEY WILL NEVER PASS YOUR GENUINE CLAIM.

    Note:-
    My oneassist claim Number list:-
    Old Service Request number :- 1640739
    New Service Request number :- 1702711
    One Assist Submit Phone date :- 15-11-2016
    Rejected The Claim Date :- 06-12-2016
    Today Date :- 07-01-2017

    as per company policy my handset delivered to 7 to 10 days.

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