Oyo Rooms Complaint – Wrong Claim To Customers For Their Service

Subject: Wrong claim to customers for their service
My Name: Jignesh shah
My City: Vadodara
My State: Gujrat
My Complaint Against: Oyo rooms
Complaint Category: Tours & Travels
Claim Amount (Approx.): 40,000
My Complaint Description:
Hi,
My name is jignesh shah.
I have used service from oyo rooms.
This matter is been going on back and forth from last couple of months.
Oyo rooms agent send me a package detail after paying 40000 rs.
I search on internet there were nice hotel by that name on google.
After reaching at location that is 1500 to 2000 km away from my home . There was no booking at all in that hotel.
After calling atleast 30 to 40 times they answer and book another hotel after 4 to 5 hours..
I was just waiting on the road for their answer.
Not only this when i reach to place i realise that was bullshit hotel that they booked in to.
Pathetic sevice throght the journey. And lot more, i have all proofs photographs booking details. I was highly dissatisfied with service and want to get some of my money back based on their service. I ruin my time and tour with my loved one. If i dont get response i will be going higher with no doubts.

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2 thoughts on “Oyo Rooms Complaint – Wrong Claim To Customers For Their Service

  1. Hi Jignesh,
    We’re sorry to know that you had a bad experience with us. This is not what we stand for. We’ve been trying to get in touch with you but the number is switched off. Please let us know an alternate number/ good time to call.

    Team OYO

  2. Hi Jignesh,
    We hope we were able to address your concern. We sincerely regret the inconvenience caused and we assure that the necessary actions will be taken here. We hope you will give us another chance to host you.

    Team OYO

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