Subject: Panasonic Fully Automatic Washing MAchine
My Name: SIDHARTH SRIVASTAVA
My City: Vadodara
My Complaint Against: Panasonic Company / Panasonic Service center
Complaint Category: Electronics Appliances
Claim Amount (Approx.):
My Complaint Description:
I had purchased a fully automatic washing machine from Sales Corner , O P Road , Vadodara , on 3rd Dec 2014 , on 14th sept it's working has been stopped due to any technical problem , i have registerd a complain to the customer care (Reference No:C071015147910. )and the executive has told me within seven dyas ur problem will be solve …after seven days the technical person came and cheked the washing machine and told me that a spare part is required i will come after seven days …but he didn't came after seven days then i have called him and customer care to know the complain status ..then they have replied that spare part is not available we have asked to our company ..when it will come we will solve it … agian after days i have called and mailed to helpline ([email protected]) .
then they have told me that parts has come and our technician will solve it today ( 18th Oct ) ….technician had come at my home and cheked the washing machine and told me that i there is another problem so i will solve it 2morrow …and till date i have not got any solution ..and no one is response omy phone calls and e-mail ..
Panasonic Tecnician No.+91-7359592742
Panasonic Gaziabad No. +91-206103700
Panasonic Sercice Center Manager No – 9033013344
Service Center – PRS Home Care Service Center , Urmi Char RAsta Road , Akota , Vadodara
Kindly help me..