CIT Solutions Private Limited 22, DDA Flats, Shivalik Road, Panchsheel Park, Malviya Nagar, New Delhi Complaint – Broadband Internet Not Working

Subject: Broadband internet not working
My Name: Huzefa Nalawala
My City: BANGALORE
My Complaint Against: CIT Solutions Private Limited 22, DDA Flats, Shivalik Road, Panchsheel Park, Malviya Nagar, New Delhi
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 150000
My Complaint Description:
I am a resident of AWHO – Sandeep Vihar, (H27- Tower, Flat no: 1404, Bangalore, Kadogudi) and using CIT internet since June 2015.
My Customer A/c no. is AWH000415. I have been facing following issues and need a immediate resolution.
Internet not working since last 15 days- Red light showing at the main server board. After several phone attempts i managed to register a complaint on 2-Jan-2016 at the CIT call center and was promised that an engineer would would come and resolve this issue within 48 hours. Till today no one has turned up or even called me.
Even today (7-Jan-2016) I have called the customer support center at 9500 hrs, twice but no response.
(You may check your call records my Phone no is 7259145152)
I want the resolutions within 2 working days.

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One thought on “CIT Solutions Private Limited 22, DDA Flats, Shivalik Road, Panchsheel Park, Malviya Nagar, New Delhi Complaint – Broadband Internet Not Working

  1. CIT is surviving only because of its exclusive deal with various apartments. It doesn’t bother about any such issues since it is the only option. They have now brought an additional Rs.150/- plus taxes monthly charge to maintain their equipment. They charge a deposit of Rs.3000 which can work out to Rs.36 lakhs just as deposit money. Apartments should avoid such exclusive deals.

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