Post Office, Panchvati Branch, Gorwa, Baroda Complaint – Information Not Provided Properly

Subject: Information not provided properly
My Complaint Against: Post Office, Panchvati branch, Gorwa, Baroda
Complaint Category: Others
Claim Amount (Approx.): Rs.1695/-
My Complaint Description:
ear Sir

I, the undersigned are having 5 RD accounts with Panchvati (390016) branch complaint office, Gorwa,Baroda.

RD A/C no 60000242 – sanjeev jadhav – opend on 2/9/15 for Rs.1000/- monthly
60000243 – sneha jadhav – opened on 2/9/15 for Rs. 2100/- monthly
60000244 – satish jadhav – opened on 2/9/15 for Rs.1000/- monthly
60000171 – sneha jadhav – opened on 29/6/13 for Rs.500/- monthly
60000232 – sabtaben rathva – opened on 25/4/15 for Rs.700/- monthly

In Sep 2015 we contacted panchvati complaint office for enquiry regarding yearly payment for all the above accounts, and were told that you can pay yearly for which you will received rebate of 4%… We again enquired in Oct month also and they had confirmed that we will get 4% rebate if we deposit the yearly amount in October month. This was confirmed by Mr.Ramesh Parmar of Panchvati Post office. So I had deposited Rs.63600/- cash on 28/10/15…
But when we received the rebate I was shocked as the rebate amount was received only Rs.849/- instead of Rs.2544/- (ie. 4% of rs.63600/-) When I enquired Mr.Ramesh told that in 3 account it is default so you will not get full rebate… I also told that why he had not informed earlier when we had approached him 2 to 3 times. This means that complaint office persons are passing wrong information. There is total loss of Rs.1695/-. We have not got the rebate thru complaint office and also we have loose the interest from Bank, if we had kept in saving account.. Also there is nothing displayed in the complaint office regarding payment procedure that customer has to pay before 15th of every month to get full rebate, Also Mr.Ramesh was not responding properly and also not giving proper reply.
I request you to look into the matter very seriously and arrange to get me the remaining rebate amount of Rs.1695/- as early as possible…

Hope to get favourable reply….

Satish V Jadhav
Mob: 9879607808

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