Complaint – Payment Done But Recharge Is Pending

Subject: Payment done but recharge is pending
My Name: Ravi Shayani
My City: Jamnagar
My Complaint Against:
Complaint Category: Service Providers
Claim Amount (Approx.): 198
My Complaint Description:
Dear Sir,

this is with reference to the subject matter, i had done recharge of Rs. 198 from Paytm, amount of recharge is deducted but recharge is not done or balance is not receive.

I tried many time for customer care but all time i got same answer like " recharge is under procress"

I registered a complaint on PAYTM site (Complaint No. 00642115) but still no responce is there from customer care department.

My Paytm Order no is 1588501537.

So please do the needful.
Waiting for positive reply.

Thanks & Regards,
Ravi Shayani

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