Paytm Complaint – Replacement Of Product

Subject: Replacement of Product
My Name: Brijesh Prabhurambhai Patel
My City: Unjha
My State: Gujarat
My Complaint Against: Paytm
Complaint Category: Online Shopping
Claim Amount (Approx.): 16990
My Complaint Description:
Paytm order id:3895637371
Product:Vivo V5 s 64 GB
I ordered Vivo V5 s 64 GB mobile in MATTE BLACK colour.But seller delivered me WHITE colour.So I returned the wrong product by delhivery courior service.
As per seller policy the product is non-refundable.But the seller has started refund process of my order.
But I do not want refund.I want replecement of the product.
So please provide me Vivo v5 s 64 GB in MATTE BLACK colour.
And the seller has taken more time than provided in the policy for the whole process.So I need the replacement faster.

Share and inform others about this:

Leave a Reply

Your email address will not be published. Required fields are marked *

*