PAYTM Complaint – BUS TICKET CANCELLATION

Subject: BUS TICKET CANCELLATION
My Name: Dhruv Unadkat
My City: AMRELI
My Complaint Against: PAYTM
Complaint Category: Tours & Travels
Claim Amount (Approx.): 2029
My Complaint Description:
Dear Sir

I have booked a ticket from mumbai to rajkot for 06/02/16 yesterday i.e. 30/01/16. But my plan suddenly changed for travelling so I wanted to cancel that ticket.
But when I raised a query in paytm they said that ticket is non-refundable. So I talked to travels company they said that ticket is refundable and you can take refund from paytm.

So I called paytm regarding this but they keep cutting my calls.
So I want to cancel that ticket because I am not gonna travel through that and I want refund

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One thought on “PAYTM Complaint – BUS TICKET CANCELLATION

  1. I also want to add that as per telephonic talk with customer executive of paytm they said while booking ticket there is a link for cancellation policy but I said that link doesn’t work so they said if link doesn’t work it means ticket is non-refundable.I asked him that how would I know that so he said it is our policy and we can’t do anything in this matter.

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