Subject: Regarding Payment
My Name: Daxesh Pandya
My City: Himatnagar
My Complaint Against: Popular wheelers Maruti Dealer Ahmedabad
Complaint Category: Automobiles
Claim Amount (Approx.): 20000
My Complaint Description:
Dear sir / Madam
I purchased one car ALTO LXI from Popular wheelers Ahmedabad in August'16 date is around 7th August. They quoted me 3,25,000 rs n asked me to Give them 3,45,000 rs, said they will give 20,000 rs back within 7 days once car get delivered . they said its a part of their procedure for Discount. so i gave them 5000 rs first as booking amount n then they asked for more 16000 so i transferred to them via net banking n then completed Full payment of 345000. i have received payment receipt of 3,25,000 rs
I got my car n Today it has been more than 1 month of purchase . i have not received my payment back. i was constantly in touch with Their sales person Mr. Hemang soni , ISANPUR BRANCH , POPULAR WHEELERS . He keeps giving me ridiculous excuses. After one month their account dept is asking me for my bank statement whether i have paid 16000 rs to them or not. though i have received receipt from them.still i provided them.
Today on 19th Sept i also spoke with their Customer relationship Manager poonam. she is asking for more 3 days. Now i'm tired . i want my money back.
You are kindly requested to take strict action against Such fraud dealerships n help me to get my money back.. Please set one example for such dealers who do fake commitments n attract customers. i've faced many problems while purchasing .
Expecting your positive response.