Home Shop 18 For Spice Mobile Complaint – Home Shop 18 Company Has Provided/Supplied Me Company’s Faulty/defective Mob. Instrurment, Which Is Not Replaced Od Money Refunded By The Company.

Subject: Home Shop 18 Company has provided/Supplied me Company's faulty/defective mob. instrurment, which is not replaced od money refunded by the Company.
My Name: Jayant Gokani
My City: jamnagar
My Complaint Against: Home Shop 18 for Spice Mobile
Complaint Category: Mobile Companies
Claim Amount (Approx.): 1999.00
My Complaint Description:
JAYANT MANILAL GOKANI
FULLADDRESS –
BLOCK NO M-l / FLAT NO 2199,
3RD FLOOR,OPPOSITE JANTA FATAK,
RANJ ITNAGAR, I NDI RA MARG-2,
JAMNAGAR – 361 OO5 TAL-.JAMNAGAR
DI STRI CT-JAMNAGAR STATE-G U JARAT
Mob 09913576853 I 094260 27365
Mo 09016950530
E-mail :- [email protected]'com
DATE – 23-06-2015
To,
The Manager,
spice Mooiles company ([email protected])
Home Shop 1B Company ([email protected]'com)
SUBiRefundofAmountorReplacementofSpiceMobile
I MEI No.91 1 410553252965 I 91 I 41055325297 3
REF:-(1)SupplyorderNo.963726549Dt'30-01-2015Rs.1999/.
(2) My letter Dated – 21-05'2015.
Dear Sir,
with reference to above subject, you are kinldly requested to refund me the
amount of Rs.1g99/- agaist my order No.963726549 Dt.3O-01-2015 Rs.19991 for Supply of
Spice Mobile Phone(HJndset) Model No.M-61 12, as the product sent by you received to me
on 04-02-2015 with borprny', diffective Product. This mobile instrument does not run from
the beginning, which was informed to you on 07-02-2015, so you said wait for 2-3 days and
call back will come to you, but after waiting of 2-3 days, I called to you and as per your
advice, I given my mou. to service centre at Jamnagar Diya communication,Jamnagar on
10-02-2015 with work order No.'1234 with complaint. After a month, the mob. given
returned to me but it was repaired or replaced and also not working properly that means
mob. given to me as itwas earlier, nothing was done but service centre orYour Co',that is
very sad, I informed to you immediately ln ttris matter but no service centre at Jamnagarfor
your co. was runnrng so you said wait for Service centre, opening in few days'
As soon as Service Centre in Jamnagar Started i.e. Unique Communication, I given
this mob. on04-04-2015, after a month, returned to me but itwas repaired or replaced and
also not working properly that means mob. given to me as it was earlier, nothing was done
but Service Centre or Your Co.,that is very sad'
Above all matters were communicated to your Co' Vide a my letter with Service
Report Copy under ref. No.2 D1.21-05-2015 but still to day your Co' Has not given any
response after so many calls telephonically or mob'
Now, once aiain requested to Refund my Amount Or Replace Mobile lnstrument
(Spice Mobile) or othenryise my legal adviser will thereafter communiacate to you in this
regard in future, which please be noted strictly'
Expecting Your quick resPonse,
Yoss faithfullv,
,W,,
Customer

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One thought on “Home Shop 18 For Spice Mobile Complaint – Home Shop 18 Company Has Provided/Supplied Me Company’s Faulty/defective Mob. Instrurment, Which Is Not Replaced Od Money Refunded By The Company.

  1. Dear Sir,

    We thank you for patronizing Spice Product.

    With reference to your mail below, we request you to please submit the handset at the nearest Spice Authorized Service Centre and share the Service Request number with us, we will assure for prioritize resolution to our Advanced Repair Centre as you concern faced.

    Looking forward to your continued patronage.

    Warm Regards,
    Customer Care Officer
    Customer Support Helpline No. : 1860-200-1003

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