PUNBUS TICKET 64539240-450486 Complaint – REGARDING TRAVEL DICOMFORT AND MISERY FACED

Subject: REGARDING TRAVEL DICOMFORT AND MISERY FACED
My Name: P K Chakravorty
My City: JALANDHAR
My Complaint Against: PUNBUS TICKET 64539240-450486
Complaint Category: Public Transportation
Claim Amount (Approx.): 539
My Complaint Description:
I boarded the bus from ISBT Terminal at 23.30 Hrs and after travelling upto Panipat,Dirty and Dusty Water from the AC blower started falling on my head,first I did not pay much attention but later on my clothes started becoming wet and the seat also started becoming wet. Irose from my seat and reported the matter to the conductor. The Conductor consulted the Driver and came to my seat No. 21 and saw that water was dripping and making the seat wet and my trouser and shirt were also wet, but no other seat was vacant as all the seats were occupied. he suggested that I go standing and I travelled standing upto Ambala and when I could bear no more I asked the conductor to allow me to sit in the Hot Cabin of Driver which he allowed, I demanded a Complaint Book to register my complaint but he said he did not have the Complaint Book and gave me a paper on which I described the incident. It was really a life threatening and miserable journey undertaken and I had to miss the Office as I was damn tired and awful after reaching Jalandhar. I request you not to book the ticket on this bus for passengers as the miserable journey may end someones life.
I want a REFUND for this Travel Ticket booked by you.
The ticket is attached herewith for your kind perusal please.
Thanks & Regards
P K Chakravorty

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