MD Adani Gas Ltd Complaint – My Complaint No. R100928073 Customer ID 1000101700, 1000101701

Subject: My complaint no. R100928073 customer ID 1000101700, 1000101701
My Name: Hema Rao
My City: Ahmedabad
My Complaint Against: MD Adani Gas Ltd
Complaint Category: Manufactgurers & Dealers
Claim Amount (Approx.): 1093.87
My Complaint Description:
We are holding two gas Connections for two floors. We received letters from Adani GAs ltd stating our cheques have been returned for the reason out dated cheques which is totally wrong. They are not sending bounced cheques despite of repeated requested as my banker is denying having returned the cheques as I am their premium customer and they are taking personal care for my account.
Secondly, they have not deposited my cheques in time also, otherwise we would have come to know any discrepancy in time and would have deposited amount before due date. They are charging penalty for return cheques without sending cheques which is again their mal practice as as per negotiable instrument act, they are supposed to send back the instrument to the drawer to avoid future misuse.
I took up the matter with their customer care with complaint no.R100928073 but no solution. I have requested them to send back the cheques but they are not ready to spend courier charges. Also, they are not coming regularly for
meter reading but sending bills on previous bill reading assumptions.
Pleases arrange to get the cheques deliver to my house so as to verify the correctness and waive the penalty as I
have send the cheques in time and you have not deposited in time and inform me before due date
Hema Rao
Customer ID 1000101700
Customer ID 1000101701
Contact no.9825020530

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