Subject: I had submitted my redmi 2 for the touch problem
My Name: ABHIJIT SINGH
My City: kolkata
My Complaint Against: Readme (Xiaomi)
Complaint Category: Mobile Companies
Claim Amount (Approx.):
My Complaint Description:
I had submitted my redmi 2 (Imei no:867512024394054) & (Job sheet no: ISH04870) to Infotel services, an authorized xiaomi india care centre near hazra, kolkata-26, with touch problem on 10thAugust,2016.
At that time, they had informed me that the touch is to be changed it will take 20 days (Although, it was not written in the job sheet). However. I have not received my phone till date (Almost a 25 days). As i called them during the time, they said part is not available.
I have contacted the xiaomi india customer service several time but the problem remain same.
My complain id 160829005602 Service centre detail: contact no : 8622014793
Kolkata mi exclusive service center, : infotel services, arya regency building, no 1, andul raj road, near hazra crossing, behind jatindas park metro station, kolkata – 700026
Thanks & Regards
Ph no: 8981456707