Subject: Pathetic service by redbus
My Name: pratik shah
My City: jamnagar
My Complaint Against: Redbus.in
Complaint Category: Others
Claim Amount (Approx.): 1000
My Complaint Description:
I had booking in eagle travels from Jamnagar to Ahmedabad on 13th January 2016 at 05:45 pm.
Due to some reason this time also the bus was cancelled, I have faced this problem whenever I have booked ticket through Redbus.
It is really unfair that , at the last moment buses are cancelled and no alternate solution is provided by red bus.
I have booked online bus tickets with other websites also, but my experience with red bus is worst.
I have tried to contact red bus customer care 6-7 times but every time call has been disconnected from their end.
And I was not provided with any resolution by them. Also without informing refund was processed and no answer was given on asking Why !!!! to the customer care.
Finally I was left with no other option as, I found all the seats were booked on the required time and date and due to this my plans have suffered.
Iam really very much disappointed with the pathetic service given by Redbus.
After Suffering so much, I wont very recommend REDBUS to anyone..