Rediffshopping Complaint – Product Defective Taken Rediff But Not Refund To Last 5 Months

Subject: product defective taken rediff but not refund to last 5 months
My Name: kamlesh sharma
My City: ahmedabad
My Complaint Against: rediffshopping
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 5500
My Complaint Description:
I have purchased watch from site on september 2014.
but product was defective so i call rediff. When I am calling the rediffshopping they are answering me to wait for 24, 48 or for 5 hours. I have called approximately 10 times in the company. but answer is always : "Wait for few hours we will revert you, Your complaint is on High priority bases" there is no positive response from them. I want my refund amount.
Please help me to solve this issue.

Hoping to be favor

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