Reliance Communication Complaint – Asking For The Device Deactivation Charges That Were Not Informed While Buying The Product

Subject: Asking for the device deactivation charges that were not informed while buying the product
My Name: Hasmukh Mistry
My City: Mumbai
My Complaint Against: Reliance communication
Complaint Category: Reliance Comaplaints
Claim Amount (Approx.): NA
My Complaint Description:
I bought a device WiPod from reliance Communications and its Number alloted is 9324972858. As they told earlier they charged me for the device and the offer for 3 months free internet at 14 MBPS speed. So the device didnt met the speed as discussed and i went to deactivate the connection. So at that time they asked for the cancellation charge of Rs. 400 and a bill payment of Rs. 700. All this happened within the period of 3 months, for which I already paid to them. I also dropped several emails to customer care but no reply, instead they keep sending me bills of that device. On the same day when i went to deactivate the device when they denied I kept the device at the table of that Reliance Communication Store and left. So now what I want is that they should stop sending me bills and waive all the fake bill charges. I have the bill and device ID and other proof required, with me.
The Reliance Store from where I bought the device is as follows.

BlueBerry Enterprise : Shop No. 10, Jimit Apartments, SV Road – Marve Road Junction. Malad West. Mumbai – 64

Share and inform others about this:

2 thoughts on “Reliance Communication Complaint – Asking For The Device Deactivation Charges That Were Not Informed While Buying The Product

  1. Dear Hasmukh,

    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

    Regards,
    Reliance Communications

  2. Dear Hasmukh,
    Dear Ravi,

    As per your telephonic conversation with our customer service associate, we wish to inform you that kindly make an immediate payment for your outstanding bill amount in order to cancel your service & visit any of our nearest Reliance Mobile Store to surrender the device. Thank you!

    Regards,
    Reliance Communications

Leave a Reply

Your email address will not be published. Required fields are marked *

*