Subject: Speed & Internet connection
My Name: Pathik Modi
My City: Ahmedabad
My Complaint Against: Reliance Communication Ltd
Complaint Category: Reliance Comaplaints
Claim Amount (Approx.): 4672
My Complaint Description:
I have taken reliance connection 1 year ago and i have too many problems with Speed & unavailable connection too many times so i have discontinued the connection.
After surety and confirmation by their Sales person i have taken a new connection before 2 weeks with advance rental of 6 months, but still i am getting same problem of low speed. I have taken 2 MBPS plan and speed is coming not even 1 MBPS.
I have contacted the same person and customer care but every time i am getting same reply that we are doing and trying.
Customer care sending email that this problem will be solved in 72 hours.
please do the needful in this matter.