Subject: I want to cancel(terminate) my Broadband & Telephone connection
My Name: Abhishek Kadia
My City: Ahmedabad
My Complaint Against: Reliance Communication
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 10000
My Complaint Description:
I want to terminate my reliance broadband & landline connection because, your sales person Mr. Jayesh Patel has not given reliance Mordem to us & my connection is not working since I have purchased, I have send many complain to customer care & many times I have called also.
I have send many complain & complain No is as below:
5th June 2016 : 247418994
1st June 2016 : 247418994
30th may – 246425376,
13th June – 246831873,
14th June – 246882630,
15th June – 246905277
Than I have called many times Jayesh Patel – Sales Person (7878899825) he always making us full that i will give you the Mordem tomorrow but till today he have not installed the mordem,
Than Mr. Jayesh Patel – Sales Person ( (7878899825) have give number of h have give number of his senior officer Mr.Vishal(8000140277) he told me its not his duty & i told me i have not sell your connection please dont call me.
Than after Mr. Jayesh Patel – Sales Person ( (7878899825) have give number of Mr.Ankit – Technical Installer (+91 7878981957) he also given many promise to Install mordem but he is also making full to us.
Than after many time called to Mr. Jayesh Patel – Sales Person ( (7878899825) have give number of Mr.Ramashankar (7874006764) for technical assistant he is also not given any answer to me on call.
Almost I have called many people & customer care than also than also my problem not solved & still my internet connection is not working.
Yesterday i went to Reliance Commutations Office, Prahladnagar, Ahmedabad & met Mr.Ramashankar he give assurance that he will terminate my Reliance Broadband & Landline Connection & he will give my refund.
They are not cancelling my connection now……
Please help me from Reliance Communication