Reliance Communication ( Rcom 4G) Complaint – Team

Subject: Team
My Name: Bhumi
My City: Vadodara, Gujarat
My Complaint Against: Reliance Communication ( Rcom 4G)
Complaint Category: Reliance Comaplaints
Claim Amount (Approx.): 3500
My Complaint Description:
I am using Datacard number : 9328512739 from Reliance Communication
As Reliance were shutting down CDMA network I called them for Up gradation and LTE query
When I was I asked to Customer care before migrating to 4G/LTE, they said Data and Plan will be same as before(CDMA Plan) you just buy Wi-pod for LTE.
So I bought a LTE Wi-pod, But when LTE started now my plan changed from 5GB to 3GB. They changed my plan from 300 (5GB) to 1100(5 GB) without information or intimation.
This is very wrong approach from Reliance communication , They lie initially and convince me to buy LTE Wi-POD and once I bought it you changed plan.
Please look into my case and provide solution.
Let me know if you need any information from my side

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3 thoughts on “Reliance Communication ( Rcom 4G) Complaint – Team

  1. Dear Bhumi,

    Not only you but all reliance CDMA customers are facing same issue. Reliance is a big Fraud company. First they threaten by saying that CDMA will not work soon. After that they assured customers by saying that their plan will be unchanged. Once they purchase, they charge handsome amount by name of their so called COMPANY POLICY. Their company policy is to cheat with customer & make money only.

  2. Dear Bhumi,

    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Thanks

    Reliance Communications

  3. Dear Vijayraj,

    Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: we assure you that we will get the same addressed and fixed on priority.

    Reliance Communications

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