Subject: Data Card not working, Please dont purchase Reliance Data Cards
My Name: Gaurav
My City: Hyderabad
My Complaint Against: Reliance Communications
Complaint Category: Reliance Comaplaints
Claim Amount (Approx.): 1000
My Complaint Description:
1. Its been one month am not able to recharge my Reliance Data Card & not use it – Card number 9347350003 (both through online and through stores). It always shows error message while recharging – "Server down for maintenance error". No resolution yet for the same issue even after several complaints.
Few Complaint numbers for reference:-
2. Both Customer Care and Nodal officers wrongly close the complaints after few days saying the issue has been resolved without testing. They do this perhaps to avoid SLA breach. Nodal Officers are good for nothing. As a second level of contact, they are not able to provide the correct information and resolve the issue in time frame.
3. No clarity on refund / replacing the device from Nodal officers when they know the issue is not resolved. This shows unethical practices being carried out by Reliance Communications division.
Please don't regret after wasting your money and time in Reliance Data Card. Avoid Reliance Data Cards, there are lot better options in the market.