My Name: karan
My City: ahmedabad
My Complaint Against: reliance communications infrastructure ltd.
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 9000
My Complaint Description:
last year on the date of 9th of july I have paid the rs.11480 to reliance communications infrastructure ltd. for internet connection of 12 months plan of 4mbps.
Due to their company issues they told me in the month of december that they cant provide me service further in my area and s our discussion with the the technical boy to provide me a refund in the march ending as a company policies.
After march I have complained too many times and also I had visited their main branch office which has located at 3RD FLOOR, B/S SHELL PETROL PUMP, NR. PRAHLAD NAGAR GARDEN, 100FT SHYAMAL KARNAVATI ROAD, SATELLITE, AHMEDABAD-380015. They are just telling me that we will do it in 2 days or 3 days. After 2/3 days when I call that company guy he told me that sorry sir system issues and any other problem, sir it will be done by tomorrow, sir I am on holiday.
They are just giving me a unnecessary reasons every time when i call for my refund.
please do help me for my this issue.
company employees handling my case,
ramashankar yadav- (M)7874006764,
pratik bhai- (M)9376699266.
my reliance net customer id-376325529430
registered name- Nimisha Ben V. Patel
contact no.- +91-9998690795.