Reliance Complaint – No Action On Complaint

Subject: No action on Complaint
My Name: Rajesh Shah
My City: Ahmedabad
My Complaint Against: Reliance
Complaint Category: Reliance Comaplaints
Claim Amount (Approx.): 5000
My Complaint Description:
Hello,

I am using reliance broadband service. It stopped working on August 24,2015. I have register a complaint on Aug 25,2015 with SR- 236926197. There is no action on the complaint till today (31st Aug evening 7 PM) . I have contact consumer care multiple time but there was no satisfactory answer from them.

I wrote an email to reliance but no respond to it as well. They promise fix in 24 hours but its almost a week but no action on my complain.

Please help on this.

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3 thoughts on “Reliance Complaint – No Action On Complaint

  1. Dear Rajesh,

    We regret the inconvenience caused, our goal is to provide a consistently reliable services to our valuable customer. We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

    Regards,
    Reliance Communications

  2. Dear Customer,

    Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

    Regards,
    Reliance Communications

  3. Dear Rajesh,

    Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

    Regards,
    Reliance Communications

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