Reliance Digital Complaint – Cash Back Not Credited

Subject: Cash Back not Credited
My Name: Saurabh Agarwal
My City: Lucknow
My Complaint Against: Reliance Digital
Complaint Category: Reliance Comaplaints
Claim Amount (Approx.): 1000
My Complaint Description:
I have made a purchase of carrier split ac from reliance digital store at Alambagh area in lucknow on 25 June'2015.The Total cost of AC is somewhere 30500 where the transaction is done in 2 mode cash & card.
As I was informed by Reliance Manager that there is 5% ICICI bank credit & debit card offer is running where the min. purchase amount should be more than 15000/-,So i have paid 20000 rupees through my ICICI Bank card & remaining through cash.
Now Its more than 2 month but the cash back amount is not credited in my ICICI Bank account also when I inquired about this offer with ICICI Bank they told me that there is no such offer running from there end & i have to ask Reliance about this cash back.
I just want Reliance to issue my cash back as assured by them.

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5 thoughts on “Reliance Digital Complaint – Cash Back Not Credited

  1. Dear Valued Customer,

    Help us by sharing your contact details at bit.ly/1JkbVAn for us to look into the matter. Our team will get back to you and provide a resolution.

    At Your Service,
    Reliance Digital

    • Hi

      I made a purchase at a reliance digital store on June 29th 2015 for alpatop amounting to 64500. I was told teh cashback offer with ICICI card is 5% . SO the amount should be Rs 3200/- . After numerous followup throuhg phone/whatspp/emails with Reliance Digital, I finally got a cashback of Rs 2000/- On Nov 21 2015. Inspite of waiting for almost 150 days why is the not credited fully?

      Melvin

  2. I have purchase dishwasher from reliance digital and make payment of 34440 through HDFC credit card. They told cash back will come after 3 months and now I like to put complain against Relaince digital and HDFC credit card about cash back of 5% on my purchase

  3. Dear Sir,
    I have purchased of Dell Laptop through ICICI Bank Credit Card and Iphone 5S Mobile through ICICI Debit Card from reliance digital store at City Centre, Nashik, Maharashtra on 8th April 2016.The Total cost of Laptop is Rs. 47,490.01 and Mobile is Rs. 20,490.01 where the transactions are done in 2 mode by credit & Debit Card respectively.

    As I was informed by Reliance Manager that there is 5% cash back offer on ICICI bank credit & debit card which is running now where the min. purchase amount should be more than 15000/- by showing the offer advertisement in newspaper and brochure, So i have paid Rs. 47,490.01 through my ICICI Bank Credit Card & Also I have paid Rs. 20,490.01 for my second purchasing of Mobile Rs. 20,490.01 through my ICICI Bank Debit Card. As discussed, the Reliance Manager had promised me that the cash back @ 5% for 2 separate purchases will be credited to my ICICI Bank Credit Card & ICICI Bank Debit Card within 60 days.

    Now Its more than 2 month but the cash back amount is not credited in my ICICI Bank account and ICICI Bank Credit Card account.

    I am continuously following to Reliance Digital for my cash back offer which is not received from ICICI Bank.

    You are kindly requested to do the needful and settle the cash back issue at the earliest.

    Your co-operation in this matter will be highly appreciated.

    Thanks & Regards,

    Sanjay

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