RELIANCE COMUNICATION Complaint – FRAUD RELIANCE COMUNICATION

Subject: FRAUD RELIANCE COMUNICATION
My Name: JAYESH SHAH
My City: AHMEDABAD
My Complaint Against: RELIANCE COMUNICATION
Complaint Category: Reliance Comaplaints
Claim Amount (Approx.): 2000
My Complaint Description:
SIR,
I am Jayesh shah from ahmedabad. I used rcom cdma mobile no-9374570479, RCOM is faurded with me
(1) RCOM customer exiquitive call me about date-20/05/2016. He called rcom has cdma service is closed 31/05/2016. And inform me before 31/05/2016 changed cdma card to 4g gsm card and RCOM is given me benefits reliance to recliance all india free,reliance to other 200minutes free, 4G data 10Gb (all benifites 30days) but benefits are not given me and my account recharge 6GB 84days 2G data pack is cancelled 29/05/2016 and cdma card is closed and new 4G GSM card has started. approx 1 month network problem I called customer care he say 4G upgration processed and I asked benefits he called me after 4G upgraded and your benefit started inform u a company message and i called customer care 198 & *333 but no connect call.
(2) My account in debited Aprox amount RS-90 to 100. Approx date-15/07/2016 to 22/07/2016 . I called customer care at the time but customer care no-198 & *333 is not connected . Today-30/07/2016 I called customer care and connected. I asked my account is debited amount she say me only 3days data are shown approx 15 minutes after exicutive called me I check your information hold. and she is transfered complaint paid department approx 15 minutes . I complaintpaid department transfer called prepaid senior department I asked she said me not information is given me . please submitted my complaint against my account is debited amount and benefits for 30 days . Senior department said me I have not taken your complaint
Senior department exicutive said me I have given information is unstisfied to complaint with me And give me a message email [email protected]. Please I hope you legal action by RCOM ,
Thank you,

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