Reliance Dongle- Om Services Complaint – Reliance Dongle No. 9377261282

Subject: Reliance Dongle No. 9377261282
My Name: Parth Engnieering & Projects Corporation
My City: vadodara
My Complaint Against: Reliance dongle- Om Services
Complaint Category: Reliance Comaplaints
Claim Amount (Approx.): 5000
My Complaint Description:
We have purchased reliance dongle on 16.4.16 from Om Services, Ellorapark, vadodara. But from same day not working in laptop. Again we went to them & try to solve the case but not solved. We told them to replace the dongle but they told us to go to service centre. We went to service centre , every time their server down. after so many times going they took the dongle & launch the complaint on 19.05.16. After this we are continuously calling reliance customer care & ZTE for replacement of our instrument. They ensure us for the replacement on 6.6.16. but yet not received any dongle from ZTE. Afterwards calling daily only one answer we could received from customer care assistant , that they have not received any answer from their technical dept. now they raise bill of 1107 rs. now we got fed up calling them daily so many times. Pls. help to resolve the problem. We want our money back not the dongle replacement.

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