Reliance Global Call - Complaint – Reliance Global Call – Dceiving People By False Promotio

Subject: Reliance Global call – Dceiving people by false promotio
My Name: Kushal
My City: New jersey, USA
My Complaint Against: Reliance Global call -
Complaint Category: Reliance Comaplaints
Claim Amount (Approx.): 716 ($10.70)
My Complaint Description:
I am complaining against indian calling card service provider reliance global care, located at Mumbai. They were promoting to offer their service saying they will give free willow tv subscription for siging up with $5 amount. They mentioned that you will get code within 24 hours of sign up. I signed up with $5 it has been 48 hours, and I didnt receive the code. So i called them up again and they told me the recharge amount has been increased to $10 so I paid another $5 to make it $10 total balance. They told me I will get a code in 24 hours. I again waited for 48 hours and I still didnt get it. So i called them on 19th March, 2016 at 10 a.m. est and ask them to cancel the service. The service rep told me that you will receive the money refunded back in 72 hours. I received an email on March 20, 2016 6.50 p.m. est, saying that your account has been suspended. So now I am waiting for my refund since then. I am calling them and sending an emails every single day since March 20, 2016 and every single time i hear it should be done in next 24 hours to 48 hours….its been almost 10 days today and i still didnt receive my refund. Theer are falsly advertising and promiting their services on their website and in turn deceiving customers by false promotion. Just now while I am writing this, i got another email saying that your account has been suspended. I am wondering how can they suspend already suspended account? To me they are saying another lie. To me this company is in the business of deceiving people by executing fraud promotion. Would you please register the complaint against them and help me get my money back?

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