RELIANCE GSM Complaint – NETWORK NOT AVAILABLE AND ARROGANCE ON CUSTOMER CARE SERVICE

Subject: NETWORK NOT AVAILABLE AND ARROGANCE ON CUSTOMER CARE SERVICE
My Name: APOORVA SHAH
My City: SURAT
My State: GUJARAT
My Complaint Against: RELIANCE GSM
Complaint Category: Mobile Companies
Claim Amount (Approx.):
My Complaint Description:
I AM USING RELIANCE GSM SINCE FOUR MONTHS AND SINCE LAST FEW DAYS MY NETWORK IS AUTOMATICALLY SELECTING TATA DOCOMO. I AM ABLE TO USE ALL VOICE SERVICES BUT UNABLE TO USE DATA SERVICES FOR WHICH I HAVE SELECTED THE COMPANY. ON CALLING FOR IN CUSTOMER CARE FOR ASSISTANCE, THE INDIVIDUAL TALKED POLITELY FIRST BUT WITHIN A MINUTE HE SAID ME THAT HE CANNOT DO ANYTHING IN THIS MATTER AND YOU WILL NOT BE ABLE TO USE DATA SERVICE AND IF YOU WANT THEN YOU CAN DO WHATEVER YOU WANT

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